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The access log records every time someone opens, changes, signs or exports a chart, with when and on what device. Only owners see it.

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Open the access log

1

Open Charting

Go to Settings, Business, then Charting.
2

Select Access log

Select Access log.
3

Filter it

Narrow it down by Person, Client, Action, From and To.
Each row shows When, Person, Action, Client and Device. When someone views the same chart several times within a few minutes, it shows as one row with the count. To see the log for one chart entry, open the entry, select the menu at the top (More actions), then Access log.

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Export the log

Select Export CSV to download the log with your filters applied. The CSV lists every view on its own row.

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Good to know

  • Actions include Viewed, Edited, Signed, Amended, Downloaded PDF, Exported records, Added photo and Viewed medical summary.
  • Each night Onsuki checks the day before. When someone viewed more than 50 clients’ charts in one day, exported more than 5 times, or opened charts more than two hours outside your business hours, a note appears at the top of the access log.
  • If Onsuki support opens a chart to help you, the row says Opened by Onsuki support.