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What to include

  • Your business name, or your booking site’s address.
  • What you were trying to do, and what happened instead.
  • A screenshot, if something on screen looks wrong.

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Questions from your clients

If a client asks about their booking, a payment or a refund, you are the right person to answer: your business sets its own prices, rules and refunds. Our articles for clients send them to you.
You can share any article under For customers with a client.