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When your business has two or more locations, each team member works at the locations you choose. In the dashboard they see only those locations: their calendar, sales, orders, stock and team. Owners always see every location.

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Choose where someone works

1

Open the team member

In the menu, go to Team and select the person.
2

Open Availability

Select the Availability tab.
3

Tick their locations

Tick All locations, or tick each location they work at. Under the ticks, the panel says what they’ll see.
The Availability tab with All locations unticked and one location ticked

A team member's Availability tab with one location ticked

Someone ticked at every location works with every location, the same as All locations. A Front desk team member with nothing ticked works at the location of their own calendar column.

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What they can do at their locations

  • Book, check out and sell, including Quick sale and the Shop’s Orders.
  • See sales, money owed, reports and payouts for their locations.
  • Receive and count stock, including Stock by location.
  • Close their location for a day, and edit its hours and details, with the Manage business details permission.
  • See every client. On a client’s profile, visits and open orders are those at their locations.

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What needs someone at every location

Some things are shared by every location, so changing them would change the others too. A team member who works at only some locations can see these but not change them:
  • Services, Classes, Open Play and Discount codes. Their lists show “Services are shared by every location.” and hide Add and Edit.
  • Packages and memberships sold at another location, or at every location. They can change where one is sold only among their own locations.
  • Products: adding one, or changing its name, price, sizes or where it’s sold. They still count its stock.
  • Another location’s settings, closures and calendar.
When they try, the dashboard says who can do it. For example: “Cut is shared by every location. Ask the owner or a manager at every location.” or “Shampoo is sold at Makati. Ask the owner or a manager at Makati.” Some reports are business-wide and don’t show for them: Clients to Win Back, Packages Activity, Expiring Soon and Team Activity.

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Good to know

  • Choosing where someone works is about what they can see and change. Their bookable hours at each location are set with Edit schedule on the same tab. See Set working hours.
  • A team member who works at only some locations can tick only those locations for other people.
  • What they can do at their locations still follows their permissions. See Roles and permissions.
  • Don’t see the location ticks? Ask an owner to give you the Manage team access permission.