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Some businesses have a chat on their booking site. It answers questions about the business from its own booking site, and can book a class or an appointment for you.

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Ask a question

1

Open the chat

Select the chat button at the bottom of the booking site.
2

Ask

Type your question, like “How much is a haircut?” or “Are you open on Sunday?”, or select one of the suggested questions.
3

Use the answer

The answer comes with buttons: Times to see open times, Directions to get there, or a button to continue on the booking page.

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Book in the chat

Sign in first. Then ask for a class or an appointment, and the chat shows a card with the time and the price. Press the card’s button to book it. For anything more, the chat opens the booking page with your choice filled in.

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Good to know

  • Once you sign in, you can ask about your own bookings, credits and membership.
  • What you type goes to an AI service to find the answer. Emails and phone numbers you type are hidden first.
  • The chat may get something wrong. Check the time and the price on the booking card before you press it.
  • To reach a person, use the business’s contact button at the top of its booking site. See Contact the business.