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The Stays board shows each room as a row and each date as a column, with every stay across its nights and what is still due on it.

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Book a stay for a guest

1

Open Stays

In the menu, select Stays.
2

Select New stay

Select New stay.
3

Fill it in

Choose the Client, the Check-in and Check-out dates, the Accommodation, the Room (or Any free room), and the number of adults and children. Tick any add-ons.
4

Book it

Select Book stay. The stay shows on the board, with the amount due.
The Stays board: rooms as rows, dates as columns, and each guest's stay with what is due

The Stays board

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Check guests in and out

Select Today at the top of the board for the day’s Arrivals, Departures and guests In house. Select a stay, then Check in or Check out. From the same stay you can Move it, Mark as paid, or Cancel stay.

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Good to know

  • Timeline and Today switch the board’s view. With more than one location, choose it at the top.
  • Nights booked on Airbnb, Booking.com or Agoda show on the board when the room is synced. See Sync your calendars with Airbnb, Booking.com and Agoda.
  • Canceling a stay that was paid shows the refund before it happens: by the cancellation policy, the full amount, or no refund. Canceling with a refund needs the Issue refunds permission.