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The Payments tab in your account lists everything you’ve paid for at the business, with each payment’s reference and status.

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Open a payment

1

Open your account

Sign in on the business’s booking site, select your photo or initials at the top, then select the Payments tab.
2

Find the payment

Payments are listed by month. To find one, filter by status, for example payments the business is still checking.
3

Open it

Select a payment to see what it was for, how you paid, the reference, and the receipt you sent if you paid by transfer.
The Payments tab listing payments by month with their amounts and status

The Payments tab in your account

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Save a receipt

On a payment, select Print or save as PDF. This is not an official receipt; if you need one, ask the business.

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Good to know

  • A payment the business is checking says so. If they turned down your receipt, the payment says Turned down, and you can select Send another receipt.
  • A payment that isn’t finished has Finish paying. See Pay what you owe.
  • A refunded payment shows the amount refunded. For a question about a refund, contact the business.
  • Give the reference when you contact the business about a payment.