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You can delete your own Onsuki account from Settings, on the web or in the Onsuki Business app. It removes your sign-in and personal details. Bookings, payments and notes you made stay with the business, because they are the business’s records.

Before you start

If you’re the only owner of a business that’s still open, you can’t delete your account yet. Add another owner from Team, or close the business first. The page tells you which business is in the way.

Delete it

1

Open Delete Account

Go to Settings, then under Personal, select Delete Account.
2

Delete

Select Delete account, read what happens, then select Delete account again to confirm.
You’re signed out on every device right away. Your account is deleted within 30 days.
Changed your mind? Sign in again before it’s deleted, and the request is canceled.

What’s removed

  • Your name, email address, mobile number and photo on your sign-in
  • Your place on every team: you’re removed from each business you worked at, with your email and mobile number
  • Your passkeys, the devices that get your notifications, your alert settings and your assistant conversations
  • The link between your sign-in and any client profile a business keeps for you

What stays

  • Bookings, sales, payments, notes and charts you made or took part in. They stay with the business and show your name as the business knew you, or “Deleted user”.
  • A business’s own client profile for you. To have a business remove it, ask the business. See Delete your account in the customer help.

Can’t sign in?

Email support@onsuki.com from the address you sign in with and ask us to delete your account. We remove the same details within 30 days.